eRetailing Associates LLC

Product & Sizing 1

• Where can I find sizing information?

Ordering 11

• Australia Sales Tax
• Can I make changes to or cancel my order?
• Can I order a blank sample?
• Do you have order minimums?
• How can I place a reorder?

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Shipping 7

• Can I include delivery instructions?
• Do you offer expedited shipping?
• Do you ship to APO/FPO addresses?
• How do I track my order?
• Tracking shows as delivered, but I don’t have my package- what do I do?

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Returns 4

• Can I exchange my order?
• How do I return a gift?
• How will I receive my refund?
• What is your return policy?

Other Questions 6

• I just saved a design but I don't see it on my Storefront
• What age do you need to be to start a Storefront?
• What are sequencing points in Storefront?
• What is a production fee?
• When can my earnings be redeemed?

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