Ordering

Australia Sales Tax
Starting July 1st, 2018, the goods and services tax (GST) of 10% of the total will apply to orders less than $1000. Over $1000 will be collected at the b...
Thu, Sep 24, 2020 at 2:28 PM
Can I include a gift message?
Sure! On the Checkout page, there will be an option to mark the order as a gift. This will allow you to write a gift message, and ensure the invoice does no...
Thu, Sep 24, 2020 at 2:28 PM
Can I include a gift receipt with my order?
Yes! Select the option to mark your order as a gift on the Checkout page, and pricing will be removed from the invoice.   Return back to Customized Girl!
Thu, Sep 24, 2020 at 2:28 PM
Can I make changes to my order?
Please contact us within 1 hour of placing your order to make any changes. Please double check your designs for accuracy before placing your order, because ...
Thu, Sep 24, 2020 at 2:28 PM
Can I order a sample?
If you want to be absolutely sure about sizing, feel free to contact us to order a blank item. You can then try it on, and then return it. We will refund th...
Thu, Sep 24, 2020 at 2:28 PM
Can I order blank items?
Yes. You can order items blank for yourself or to get a feel for sizing.  If you're ordering for sizing purposes, please place a note in the special...
Thu, Sep 24, 2020 at 2:28 PM
Can I order using a purchase order?
Yes! We offer purchase orders to be used for schools only.  Just follow these steps: Create an account on our website using an email address and password...
Thu, Sep 24, 2020 at 2:28 PM
Can I pay with an Amazon gift card?
I'm sorry, no. Since we are not Amazon, we cannot accept Amazon gift cards. We do allow Amazon Pay, which allows you to access the payment methods/cred...
Thu, Sep 24, 2020 at 2:28 PM
Can my payment be split between a gift card and credit card?
Payment can only be split between a credit card and a Customized Girl gift card on our sites.   We can only accept one credit card at a time. Outside g...
Thu, Sep 24, 2020 at 2:28 PM
Do you have order minimums?
No! Buy one custom item or one thousand; we're happy to help you either way. Our "no minimum" policy is something we are quite proud of be...
Thu, Sep 24, 2020 at 2:28 PM