Ordering

Can I order blank items?
Yes. You can order items blank for yourself or to get a feel for sizing.  If you're ordering for sizing purposes, please place a note in ...
Fri, Aug 6, 2021 at 8:25 AM
Will I be charged sales tax?
Yes, if you are in one of the states listed below. We used to charge only Ohio residents a sales tax, but government policies have changed nationwide....
Fri, Aug 6, 2021 at 8:25 AM
What forms of payment do you accept?
We currently accept Visa, MasterCard, American Express, Discover, Amazon Pay, and of course, our very own Customized Girl gift cards.   Return ...
Fri, Aug 6, 2021 at 8:25 AM
Can I make changes to my order?
Please contact us within 1 hour of placing your order to make any changes. Please double check your designs for accuracy before placing yo...
Fri, Aug 6, 2021 at 8:25 AM
What if I get a white screen after signing into Amazon Pay?
Check to make sure you have updated your browser's settings to allow third-party cookies. Your browser might refer to these as a privacy setting, prefer...
Fri, Aug 6, 2021 at 8:25 AM
What is a production fee?
A production fee is charged when an order is cancelled or changed after it has been printed. This is 50% the cost of the item or subtotal. This covers the...
Fri, Aug 6, 2021 at 8:25 AM
Can my payment be split between a gift card and credit card?
Payment can only be split between a credit card and a Customized Girl gift card on our sites.   We can only accept one credit card at a time. ...
Fri, Aug 6, 2021 at 8:25 AM
How can I place a reorder?
If your order was placed while you were logged into your account, you can simply reorder a design by going to My Account> My Orders. &nbs...
Fri, Aug 6, 2021 at 8:25 AM
Is your website secure?
Absolutely. Our website is 100% secure! We do not store any credit card numbers in our database. Our website is also scanned daily by Qualys Secure to ensur...
Fri, Aug 6, 2021 at 8:25 AM
Can I pay with an Amazon gift card?
I'm sorry, no. Since we are not Amazon, we cannot accept Amazon gift cards. We do allow Amazon Pay, which allows you to access the payment methods/cre...
Fri, Aug 6, 2021 at 8:25 AM