Look Human

FREQUENTLY ASKED QUESTIONS
We know from time to time, you may have questions on your order. WHERE IS MY ORDER? You should have received a confirmation email when you placed your or...
Wed, Feb 14, 2024 at 1:34 PM
Return Address
LookHUMAN / eRetailing Inc. 2282 Westbrooke Dr Columbus, OH 43228 USA
Thu, Feb 22, 2024 at 3:51 PM
LH Where do you ship?
We ship to the following countries as of 2/23/2024:     United States of America     Canada     Australia     France     Germany American Samoa Andorr...
Fri, Feb 23, 2024 at 2:19 PM
LH How to search an order
The LookHuman order search page can be reached by visiting: https://prod.backroom.printsyndicate.com/customer-service/search  The search page can also be fo...
Fri, Feb 23, 2024 at 11:52 AM
LH What is your return/exchange policy?
 Returns and exchanges we offer a 40-day window from date of purchase Returns and Exchanges:     Shipments under $75 in value- we can process returns an...
Fri, Feb 23, 2024 at 2:18 PM
LH Has my order shipped?
An order in new status has not been fully shipped, even if a tracking number is available.  To confirm if the order with tracking has shipped, please see th...
Fri, Feb 23, 2024 at 1:48 PM
LH Tracking links/Tracking not updated
What to look for: Has the order shipped?  Check ship date from production?  We should see an initial update within 4-5 business days. Was the right tra...
Fri, Feb 23, 2024 at 2:11 PM
LH Important Links
Important Links LookHuman Backroom Login https://prod.backroom.printsyndicate.com/  LookHuman Website https://www.lookhuman.com/ Dream Junc...
Fri, Feb 23, 2024 at 2:43 PM
LH Cancelling an Order (Fast/CGBackend)
     To cancel an order, the order first must still be within Purchased or New Status.  To start the cancellation process for orders printed via FAST platfo...
Mon, Feb 26, 2024 at 3:20 PM
LH Cancelling an Order (Monster Digital)
     To cancel an order, the order first must still be within Purchased or New Status.  To start the cancellation process for orders printed via Monster Dig...
Mon, Feb 26, 2024 at 4:13 PM