eRetailing Associates LLC
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Knowledge base
Customized Girl
Group Orders
6
Can I change the design color?
Can I get a sample?
Can my order ship to multiple addresses?
Do you have a group order form?
How can I share my design?
View all 6
Design Help
25
Can I create designs for my group or team?
Can I design a leg/sleeve print?
Can I do a sleeve print or leg print?
Can I have metallic or glitter on my item?
Can I order the same design on different products or colors?
View all 25
Storefront
4
I just saved a design but I don't see it on my Storefront?
What age do you need to be to start a Storefront?
What are sequencing points in Storefront?
When can my earnings be redeemed?
Ordering
23
Australia Sales Tax
Can I include a gift message?
Can I include a gift receipt with my order?
Can I make changes to my order?
Can I order a sample?
View all 23
Product & Sizing
7
Can I order sizes not available on the site?
Can stuffed animal shirts be purchased separate?
How do I measure a shirt?
How do I wash my item?
What products are offered?
View all 7
Shipping
15
Can I include delivery instructions?
Do you offer expedited shipping?
Do you offer free shipping?
Do you offer international shipping?
Do you ship to APO addresses?
View all 15
Returns or Exchange
3
How do I return a gift?
How will I receive my refund?
What is your return policy?
Other Questions
7
Do you have any promo codes or discounts?
Do you offer gift cards?
Do you offer gift wrapping?
How do you print my items?
I would like to stop receiving text messages
View all 7
FunnyShirts
Design Help
16
Can I create designs for my group or team?
Can I design a leg/sleeve print?
Can I have metallic or glitter on my item?
Can I put my same design on other products?
Can I use emojis in my design?
View all 16
Product & Sizing
4
Can stuffed animal shirts be purchased separate?
How do I measure a shirt?
What are the washing instructions?
Where can I find sizing information?
Ordering
18
Australia Sales Tax
Can I include a gift message?
Can I include a gift receipt with my order?
Can I make changes to or cancel my order?
Can I order a blank sample?
View all 18
Shipping
8
Can I include delivery instructions?
Do you offer expedited shipping?
Do you offer free shipping?
Do you ship to APO/FPO addresses?
How do I track my order?
View all 8
Bridal Party Tees
Product & Sizing
1
Where can I find sizing information?
Ordering
11
Australia Sales Tax
Can I make changes to or cancel my order?
Can I order a blank sample?
Do you have order minimums?
How can I place a reorder?
View all 11
Shipping
7
Can I include delivery instructions?
Do you offer expedited shipping?
Do you ship to APO/FPO addresses?
How do I track my order?
Tracking shows as delivered, but I don’t have my package- what do I do?
View all 7
Returns
4
Can I exchange my order?
How do I return a gift?
How will I receive my refund?
What is your return policy?
Other Questions
6
I just saved a design but I don't see it on my Storefront
What age do you need to be to start a Storefront?
What are sequencing points in Storefront?
What is a production fee?
When can my earnings be redeemed?
View all 6
Look Human
Look Human
14
FREQUENTLY ASKED QUESTIONS
Return Address
LH Where do you ship?
LH How to search an order
LH What is your return/exchange policy?
View all 14
en Freshchat category
Product & Sizing
7
How do I wash my item?
What products are offered?
How do I measure a shirt?
Can stuffed animal shirts be purchased separate?
Where can I find sizing information?
View all 7
Other Questions
7
Do you offer gift cards?
Do you have any promo codes or discounts?
Remove me from the mailing list
I would like to stop receiving text messages
Do you offer gift wrapping?
View all 7
Ordering
23
Can I order blank items?
Will I be charged sales tax?
What forms of payment do you accept?
Can I make changes to my order?
What if I get a white screen after signing into Amazon Pay?
View all 23
Returns or Exchange
4
How will I receive my refund?
How do I return a gift?
Can I exchange my order?
What is your return policy?
Storefront
4
What are sequencing points in Storefront?
What age do you need to be to start a Storefront?
I just saved a design but I don't see it on my Storefront?
When can my earnings be redeemed?
Shipping
14
What are the timeframes and costs for US orders?
What is an Out of Area surcharge?
Can I include delivery instructions?
What if my country is not in the billing or shipping drop down at checkout?
When will I get my order if placed today?
View all 14
Group Orders
6
How do I get a quote?
How can I share my design?
Do you have a group order form?
Can my order ship to multiple addresses?
Can I change the design color?
View all 6
Design Help
26
Can I design a leg/sleeve print?
How long will items stay in my shopping cart?
What does a successful design look like?
How do I share a design?
What are the best print locations?
View all 26
Look Human
1
FREQUENTLY ASKED QUESTIONS
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